Shipping Policy

Chuya processes paid orders as promptly as possible. Typical processing takes 1-3 business days, excluding holidays and unusually high-volume periods.

Rates and destinations

Available shipping destinations, services, costs, and estimated delivery windows are shown during checkout before payment is completed.

Tracking

When tracking is available, shipment details are added to the order after the carrier accepts the package. Carrier scans and delivery estimates can take time to update.

Address accuracy

Customers should review the shipping address before placing an order. Delivery delays caused by incomplete or incorrect addresses may require additional carrier handling.